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  2. Managing Candidates

Creating an SMS template


SMS templates allow you to send text messages directly to your candidates.

To add a new template, first, go to your account  Settings.

Under recruiting, select Templates.

Scroll down to the bottom where it says SMS Templates.

Select + Add Template.


Adding from Template Library

If you would like to use one of our premade SMS templates, click + Add from Template Library.

Select the template you would like to use and click Add.

Make any edits you need to the template and click Save.


Creating an SMS Template from Scratch

You will need to enter:

  • Template Name
  • The content you would like to include in the message

You are able to include a total of 160 characters in the message.


You also have the option of adding Placeholders.

Placeholders give you the ability to have information autofill in the message. You can include the following placeholders:

  • Candidate Full Name
  • Candidate First Name
  • Candidate Last Name
  • Company Name
  • Today's Date
  • Company User Full Name
  • Company User First Name

When all information has been added to the template, select Save.